Smart-tek Automation Solutions Inc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our smart home products and services.
We collect information that you provide directly to us, including:
• Personal information (name, email address, phone number, home address)
• Device information (device type, serial number, installation date)
• Usage data (automation preferences, device settings, interaction history)
• Network information (WiFi settings, IP address, connection status)
• Mobile device information (device type, operating system, mobile identifiers)
We use the collected information to:
• Provide and maintain our smart home services
• Improve and optimize our products and services
• Send you important updates and notifications
• Respond to your requests and provide customer support
• Ensure the security of your smart home system
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, secure socket layer technology (SSL), and regular security assessments.
We may share your information with:
• Service providers who assist in our operations
• Third-party integrations you choose to enable
• Law enforcement when required by law
• Business partners with your explicit consent
We do not share your mobile information with third parties for marketing purposes without your explicit consent. Furthermore, we commit not to transfer your personal data to external organizations without your explicit consent, except as required by law. We have strict policies in place to prevent unauthorized sharing of your data, including regular audits and access controls.
You have the right to:
• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Export your data in a portable format
To opt out of future communications from Smart-tek Automation Solutions Inc, you can:
• Reply STOP to any message you receive from us
• Email us at privacy@smart-tek.org with "UNSUBSCRIBE" in the subject line
• Log into your account settings and update your communication preferences
• Contact our customer support team
We will process your opt-out request within 10 business days. Please note that you may continue to receive non-marketing communications that are essential to your service.
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Smart-tek Automation Solutions Inc
Email: support@smart-tek.org
Phone: 786-677-9778
Address: 1111 Brickell Ave ste 1707, Miami, FL 33131
Last Updated: Febuary 3, 2025